Sorry to hear about the laptop.
You can download ActivInspire and the driver to get your ActivBoard working from here: http://support.prometheanplanet.com/server.php?show=nav.17010
Once this is installed your ActivBoard should work correctly. If you have any further questions I have created a support case to help assist should you wish to contact Promethean Technical support directly, please quote 00469363.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)