Please submit a request through the knowledge base. Make sure all fields are filled in./ We will receive in the email queue and action it when it arrives.
In the mean time Open a WORD document and select Insert Screen shot. Make sure you have the softwawre open behind the sceens. You can pick from the windows and it will add it to your document then attach it to your knowledge base request.
A copy of the flipchart will be good to attach also so we can test on our end.
Promethean technical Support
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)