Please submit a request through the knowledge base. Make sure all fields are filled in./ We will receive in the email queue and action it when it arrives.
In the mean time Open a WORD document and select Insert Screen shot. Make sure you have the softwawre open behind the sceens. You can pick from the windows and it will add it to your document then attach it to your knowledge base request.
A copy of the flipchart will be good to attach also so we can test on our end.
Promethean technical Support
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)