Interactive WhiteboardsHELP! Spiking Board – Model AVB378 E100
#4604
Anonymous
Inactive

Jarrad, thanks for all of the help.  We’ve successfully updated the hub and we think we’ve figured out the issue. 

I was recently given a new contactless/proximity badge to gain entry into my building.  I wear it around my neck on a lanyard.  When I reach up to the top of my board, the badge touches (or gets close to) the board.  This is when the spiking occurs.  I’m guessing something in my badge is interfering with the board.  This would also explain why the spiking was so intermittent.  Thanks again.