What happens to your devices when you try and use these buttons? Is this happening to all of your ActivExpression 2 devices?
I would recommend contacting Promethean Technical Support directly for this issue, please fill in the form below so we can look in to this issue.
Please quote your case reference which is 00483818 on the form.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)