What happens to your devices when you try and use these buttons? Is this happening to all of your ActivExpression 2 devices?
I would recommend contacting Promethean Technical Support directly for this issue, please fill in the form below so we can look in to this issue.
Please quote your case reference which is 00483818 on the form.
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)