Thanks for your post,
Your reference number: 00489537
Firstly, ensure that you are running our latest 5.10 driver, also ensure that the firmware of the AB6T is on 2.26 [you can find out by going to the ActivManager].
To calibrate, simply click on the ActivManager icon on the top right and select Calibrate from the menu.
Hope this helps,
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)