Are the files in question stored on the computer or on a network location or other external device? After moving the files to the Recycle Bin, do they still have the same file size or has it hanged to a different size or 0?
Is it only ActivInspire flipcharts affected by this issue or is the same behavior seen when other files (e.g. MS Office files, PDFs, media files) are deleted?
(Support Case 00534010)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)