I have the same problem and like Yannick I am not prepared to uninstall Office 2013, as I have Office 365. I am a trainer for Microsoft as well as ActivInspire and this needs to be fixed asap! It has been ongoing for a while. I was training the Rockdale Sheriff Training Department who have a lot of PPTs they wish to import. I will send them the KB article but they are not happy!!! Please prioritize this issue.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)