Please could you fill in the contact us form on the link below:
Please mention case reference 00482429 so we can relate the information.
Please could you also provide the version of ActivInspire installed (You can obtain this by clicking Help>About) and also so we can test please attach the excel file which appears to be crashing your ActivInspire.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)