Without a working ActivPen it is not possible to calibrate your ActivBoard. To purchase a replacement pen you can either contact your local reseller or depending on your country you may be able to use our online store, both can be found by following this link http://www.prometheanworld.com/gb/english/education/about-us/how-to-buy-options/
I hope this helps.
(Support Case 562897)
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- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)