The reason why you are not able to use all of the features of the software is because you are running the personal edition. You need the professional edition to unlock all of the features. In order to do this you will need to input the 20 digit activation key into the software. This can be provided to you by the person in charge of the activation key purchases in your school.
Your reference number is 00473541
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)