Your case reference number is – 00489058
You will need to obtain a license key from your school district and enter into the ActivInspire software.
You can enter your license key into ActivInspire two ways.
The first was is when you open ActivInspire you will be presented with a box asking for a user name, organisation name and serial / license key. Please use the company / school name for the organisation and user name and except the license key and tick the “terms and conditions” ((if the license agreement box does not show up, click on Help>About>Register) now click on “upgrade now” at the bottom. Make a note of your license key and activate your version of ActivInspire
If you would prefer to contact us directly, please go to http://www.prometheankb.com >area e.g. Projectors, Software > Contact Us. Please include the above reference number in the Existing Case Reference Number field.
Promethean Tech support.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)