Interactive WhiteboardsIP is blocked from accessing the files needed to update firmware
Anonymous
January 18, 2017 at 6:02 am
#4231
Inactive
Hi jdeutsch0823,
Our technical support team can provide you with any needed firmware updates, provided that the troubleshooting performed with you on the device or devices in question lead them to the conclusion that such an upgrade will correct that issue.
Please could you let us know what the exact issue you are experiencing along with the model number (not serial number) of the ActivBoard?
Thanks,
Adam
Promethean Technical Support
Announcements
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)