Thank you for your post.
Have you tried to visit our online knowledgebase?
In there you will find information regarding the resource pack for ActivInspire, please visit http://www.prometheankb.com and search for 10373 – that article will explain how to download and install the resource pack.
Please let us know if you require more information.
Promethean Technical Support
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)