Interactive Flat Panelsiwb not working with extended desktop

Hi Kallum, 

This can certainly be arranged, although I can tell you now that it will most likely be a difference in graphics card that is causing this. 
Thank you for making sure the setup is correct. Did you also make sure the Laptop/Board was the Main Display and the 2nd monitor where the email software can be dragged the second?  Having a graphics card with a vga splitter as opposed to one with an external VGA splitter will also make a difference in how the signal is passed through. 

I will raise this and our team will contact you for further troubleshooting, thanks.