This can certainly be arranged, although I can tell you now that it will most likely be a difference in graphics card that is causing this.
Thank you for making sure the setup is correct. Did you also make sure the Laptop/Board was the Main Display and the 2nd monitor where the email software can be dragged the second? Having a graphics card with a vga splitter as opposed to one with an external VGA splitter will also make a difference in how the signal is passed through.
I will raise this and our team will contact you for further troubleshooting, thanks.
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