What is ActivInspire?lost remote…can I use a universal remote for promethean board

Hi Jennifer, 

Can you tell me which type of board you have?  Do you have a product code for it?  Don’t post the serial number online, or only post the first numbers if you can’t find the product code. 
Most of our boards don’t need to be turned on, the LED in the top left hand corner lights up automatically as soon as you connect to to your PC with a USB cable.