What is ActivInspire?lost remote…can I use a universal remote for promethean board

Hi Jennifer, 

Do you mean the remote for the projector?  Or do you have a Promethean ActivPanel Touch?  
If projector, then unfortunately it will have to be a manufacturer’s remote for it to work. 
A universal remote would be able to perform most basic functions for the ActivPanel, but you wouldn’t have access to everything.

I have created a reference for you, in case you would like to call in to Tech Support to clarify. :  00462785