Thank you for posting.
What were you trying to do when you got this error message?
If you could provide some additional information regarding your Operating System and the Promethean products involved, we’ll get to the bottom of this.
Alternatively, I have created a reference for you in case you prefer to call out Tech Support line instead: 00463139
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)