In addition, if the above doesn’t fix the issue, there is also an additional path here:
C:Documents and Settings<user>My DocumentsActiv SoftwareActivInspireMy ResourcesMy Profiles
Rename the “My Profiles” folder and restart ActivInspire.
Failing that, we might have to do a clean installation, but given the fact it’s happening on multiple machines. the profiles would be the logical place to start.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)