What is ActivInspire?My board is not recognizing the Activwand?

If the wand is not working with the pen in addition to the wand, there may be a hardware issue present we would like to troubleshoot with you. 


If the Pens are able to operate this board while the Wand is not, that would indicate a fault in the ActivWand itself.  If the wand was purchased in the past year, we would be able to provide a replacement through its Return for Repair warranty.


In either case, please contact Technical Support for assistance. 


(Support Case 00489490)