Thanks for your post,
Please note, case 00474323 has been opened should you wish to contact us directly.
Can you describe what actions you took when the file converted to a Temp file?
Also, would you be able to drop the file here for us to have a look?: http://goo.gl/BW8Gjh
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)