Has any of the actions previously worked on your spinner?
I would recommend contacting us directly by filling in the form here: http://goo.gl/j3AT8S and attaching the flip chart you are trying to use so we can investigate. On your form, please mention support case 00474335 which has been opened to help assist with this issue.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)