thank you for contacting us.
Can you please confirm if it a Promethean projector you are having the issue with.
You would need to ensure that the projector is connected to the wall box and that you computer is set to duplicate / extend the image. You can do this by pressing your Windows key and P.
Please let us know if you need any further help.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)