Interactive WhiteboardsNo picture on Promethean Whiteboard

Hello Kevin,

thank you for contacting us.

Can you please confirm if it a Promethean projector you are having the issue with.

You would need to ensure that the projector is connected to the wall box and that you computer is set to duplicate / extend the image. You can do this by pressing your Windows key and P.

Please let us know if you need any further help.