That is not a file format I am familiar with, Claire. Can you submit a case though the ‘Contact Us’ page on our Knowledge Base, and attach the file there for us to review?
When submitting that case to our team, please refer to case 00481875 so we can have that file and any additional comments put in that case.
(Support Case 00481875)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)