Please see this link to download the latest driver for this machine and the board.
I would :
– Download and save the driver for the 32-bit system
– Unplug the board from the the PC
– Deinstall the current ActivManager driver 5.37.1
– Install the new driver
– Reboot the PC and then reconnect the board after it has restarted.
Now try and do a basic calibration and then a 25 point calibration if necessary.
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)