Interactive WhiteboardsPen will not write ‘free flow’
#4633
Anonymous
Inactive

Hi Mark,

Please refer to article 10360 on how to upgrade the ActivBoards firmware, hopefully this will help with the issue you are experiencing.
Please ensure that the Instructions are followed on how to perform the firmware upgrade. These are located on article 10800 on http://www.PrometheanKB.com.
Please ensure you are logged in with full admin permissions to upgrade the firmware.

(Support Case 00525403)