Thanks for your reply. We are using the version of Activ Inspire available on the Promethean Planet website and when we import the resource pack the the file menu, we get an ‘import failed’ message. We have uninstalled and re-downloaded the resource pack to no avail. Attached is a screenshot of the error message.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)