We will need to process this as a warranty case, please ring the Tech Support line with your Projector Serial number.
They will do the troubleshooting with you and advise further steps.
Do make sure the lamp hatch is secure though and this is not what’s causing the issue. If it was working after the lamp replacement, then this would be unlikely, but it never hurts to make sure 🙂
I will start a reference for you, please quote 00464385, thank you.
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)