Interactive Whiteboardspromethean board problems
Anonymous
January 30, 2015 at 1:06 am
#4138
Inactive
Hi James.
I would recommend testing another USB cable, if this doesn’t get a stable connection please test directly into the back of the ActivBoard bypassing any wall boxes or connection panels that may be in use.
Please also ensure you have the latest ActivDriver installed, this can be downloaded from article 10902 on http://www.PrometheanKB.com.
If you still require any assistance with this issue please contact us directly.
Case 00485885 has been created to assist.
Announcements
- Release notes for ActivInspire v2.21 (released 5 January 2021)
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- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)