Interactive Whiteboardspromethean board problems
#4138
Anonymous
Inactive

Hi James.
I would recommend testing another USB cable, if this doesn’t get a stable connection please test directly into the back of the ActivBoard bypassing any wall boxes or connection panels that may be in use. 
Please also ensure you have the latest ActivDriver installed, this can be downloaded from article 10902 on http://www.PrometheanKB.com
If you still require any assistance with this issue please contact us directly.
Case 00485885 has been created to assist.