You will also need to upgrade your ActivHub and your ActivExpression devices.
Please follow the steps on article # 10421 on http://www.PrometheanKB.com for the firmware upgrade instructions.
If you have any questions please do not hesitate to get in touch, I have created case 486806 to help support this if you contact us directly.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)