Is this happening with all ActiVote devices or just one particle device?
I would recommend removing the battery compartment and replacing the batteries with working batteries and try to register again.
If you are still having an issue after this, please could you let us know the model number of the Activote you are using?
Support case 00538264
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)