Hi Mary Jane.
I’m not familiar with a feature within ActivInspire called “App nap”, is it possible for you to take a screenshot of the issue so we can advise further?
Alternatively you can contact Promethean Technical Support direct to help assist with this issue, please quote 00471753.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)