Interactive WhiteboardsSpiking Smartboard – unrecognisable model

Hi Wendy,
Thanks for the quick reply.  It’s Windows 7 32-bit.  After my failed attempt at fixing the problem / reinstalling, the computer isn’t recognising the Activboard.  The computer sees that something is connected in device manager but doesn’t know what, so it now doesn’t show the driver or firmware version.   As the computer is running slowly anyway I’m hoping to do a fresh install of the OS and the correct software and hopefully the board will be recognised then.