What is ActivInspire?student pens don’t work but teacher pens do work

Hi Toni, 
Thank you for posting. 
A couple of questions to help us troubleshoot this for you: 

– Have the student pens worked before on this board? 
– What operating system is on the machine connected to the board? 
– What version of ActivInspire have you got installed? 
– Have you got the Dual User mode activated in ActivInspire ?  
– What is the product code for your board?  


Reference :  00466073