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Re: The board won’t configure- it says the board is not attached but everything is working perfectly ex

What is ActivInspire?The board won’t configure- it says the board is not attached but everything is working perfectly ex
January 21, 2015 at 7:44 am #3976
Anonymous
Inactive

Hi Harriet.
Please take a look at article 10419 on http://www.PrometheanKB.com for USB troubleshooting issues.
Should you still have any issues I would recommend contacting Promethean Technical Support directly for full troubleshooting.
A list of contact numbers can be found: http://www.prometheanworld.com/us/english/education/support/technical-support-numbers/
Alternatively you can fill the contact form below to contact us via email.
http://goo.gl/j3AT8S

In either instance, please quote reference number 00483126
Thanks

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