[Anonymous]

Hi Paul,

Thanks for contacting us.

We would like to investigate the issue you for you, can you please go to http://www.PrometheanKB.com and click the contact us link.

Please fill out the form and enter case reference number is – 572756. We will need an image of the issue and the serial number of the projector to look into the issue for you.

We look forward to hearing from you.

Craig