What is ActivInspire?Trouble with Camera Snapshot
#5420
Anonymous
Inactive

Hi Sue,

Thanks for contacting us. Are you using extended desktop or are you duplicating your desktop? As when taking a screenshot using extended desktop it can zoom out to cover both.

Please let us know if this could the cause of your issue.

Kind Regards,
Paul

Promethean Technical Support

(Support Case: 574416)