Interactive Flat PanelsUnrecognized USB Device

To help us understand what may be happening in this case, kindly
confirm the Product Code on the Panel, the Operating System on the computer in use
with the Panel, and the version of ActivDriver installed on that computer
(click on the ActivManager Icon and choose ‘Control Panel’.  Look at the bottom of the window for a
copyright date: the version of ActivDriver installed will follow that date)


Also, is the same lack of response seen when using a
different computer with this Panel?


(Support Case 00560037)