Interactive Whiteboards“usb device not recognised”
#3727
Anonymous
Inactive

Sorry it’s taken so long to get back.
Cable is about 1 and a half.
Not sure where to find the serial number?
No interaction from any port.
It’s the latest version as far as I know -I don’t have the icon in the system tray.

Have tried to call number but I was asked for Active Care ID??

It’s quite frustrating.
Thanks.