[Anonymous]

Hi Nina,

Thank you for your post.

When the LED flame flashes different colours it normally means that the ActivBoard is starting up.

If it becomes steady red, it means that there is no connection between the ActivBoard and the computer.

If it becomes steady white/light purple, it means that the board is connected correctly.

Can you please advise what is the colour of the flame at the moment?

Thank you
Miguel
Promethean Technical Support