Software SolutionsWhen I try to take a screenshot, why is it zooming in too much?
#4979
Anonymous
Inactive

Hi skirby,

We need further information in regards to the issue you are having.

What is the display setting on the computer?
You stated that your scaling is set to 125% is this your browser settings? If not, what is set to 125%?
Can you please provide us a screenshot of your camera tool?
When you use the snipping tool in Windows, do you have the same result? If not, can you please provide screenshot.

Kind Regards,
Maggie
Promethean Technical Support