We need further information in regards to the issue you are having.
What is the display setting on the computer?
You stated that your scaling is set to 125% is this your browser settings? If not, what is set to 125%?
Can you please provide us a screenshot of your camera tool?
When you use the snipping tool in Windows, do you have the same result? If not, can you please provide screenshot.
Promethean Technical Support
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