We need further information in regards to the issue you are having.
What is the display setting on the computer?
You stated that your scaling is set to 125% is this your browser settings? If not, what is set to 125%?
Can you please provide us a screenshot of your camera tool?
When you use the snipping tool in Windows, do you have the same result? If not, can you please provide screenshot.
Promethean Technical Support
- Release notes for Radix VISO v1.42 (released 2 December 2021)
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- Release notes for Radix agent v1.27.1 (released 25 August 2021)