Software SolutionsWhen I try to take a screenshot, why is it zooming in too much?
Anonymous
July 29, 2015 at 4:01 am
#4966
Inactive
Hi Trevor,
Are you using a MAC operating system?
If so, from what you have described appears to be a known issue with the camera tool.
We have pushed this issue to our software development team to look into.
I would recommend in the mean time using the grab feature that is pre-installed on the MAC OS.
If you are not using a MAC operating system please let us know for further investigation.
Thanks
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