Software SolutionsWhen I try to take a screenshot, why is it zooming in too much?
#4966
Anonymous
Inactive

Hi Trevor,

Are you using a MAC operating system?
If so, from what you have described appears to be a known issue with the camera tool.
We have pushed this issue to our software development team to look into.

I would recommend in the mean time using the grab feature that is pre-installed on the MAC OS.

If you are not using a MAC operating system please let us know for further investigation.
Thanks