If you do not have the shape tool, it is most likely that you are using the personal edition of ActivInspire. You can check this by launching ActivInspire and clicking on Help>About.
If you are using the personal edition, you will either need to purchase a license key from a Promethean reseller, or depending if you have any Promethean ActivBoards you can generate a license.
Please go to http://www.PrometheanKB.com and search for article 10937 for further information.
Promethean Technical Support
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)