What is ActivInspire?Where can I download the resource pack for ActiveInspire?

Hi Megan,
If you do not have the shape tool, it is most likely that you are using the personal edition of ActivInspire. You can check this by launching ActivInspire and clicking on Help>About.
If you are using the personal edition, you will either need to purchase a license key from a Promethean reseller, or depending if you have any Promethean ActivBoards you can generate a license.
Please go to http://www.PrometheanKB.com and search for article 10937 for further information.

Promethean Technical Support
Case 00504521