Thanks for getting in touch. Can you please tell us what version of ActivInspire you are installing and what is the version of Mac OS is on these computers?
If you are getting any error messages could you please let us know what these are?
We look forward to hearing back from you.
(Support Case 564017)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)