Software SolutionsWhy is the screen black when I use the desktop camera tool?

I did the DXDIAG, still black only on Chrome… Searching graphic card took me online & not anywhere on my computer.

Aside from just downloading the program, I did not show you the version..v.1 and v.2 so the link is a clip as to what is installed on this computer. Maybe that will shed some light?

At least I can take photos now, but I do prefer chrome over safari 😉
Thanks! Lisa