Can you confirm if the version you have installed is 2.10? Can you also confirm if you are using the personal or professional version of ActivInspire?
To find this information please click on Help > About.
Can you also confirm what operating system you are using?
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)