Software SolutionsWhy is the screen black when I use the desktop camera tool?

To which version of ActivInspire
did you update, and is this software installed on a PC or a Mac?  Also, was the camera tool working prior to
the upgrade and in which version of the ActivInspire software was the tool


When starting the
Camera Tool, does the entire screen go black, or can you at least see the menu
for that tool and the viewfinder (if using an area snapshot) or whatever area
you draw around?


On the computer, what
is the screen resolution set to?  Does
lowering the screen resolution on the computer affect the behavior of the camera


(Support Case