Can you confirm which version of the ActivDriver and ActivInspire software you currently have installed?
You can find the software version by clicking on Help in the Inspire menu and going to Info.
The driver version you can get by clicking on the ActivManager Icon in your System Tray and clicking on Control Panel
The bottom of the window that pops up next will show you which version it’s on “Copyright Promethean version x.x.xx”
Alternatively, please call up and we’ll talk you through this, your reference number is: 00464563
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)