The projectors can only be turned on with use of the remote.
If you are based in the United States, United Kingdom, or
France, you can purchase a replacement from our Need-It-Now Website: http://needitnow.prometheanworld.com/
If outside of those locations, replacements can be found by
contacting a local seller in your area: https://www.prometheanworld.com/how-to-buy/
If we can assist you further please let us know.
Promethean Technical Support
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)