AccessoriesWireless Remote Does Not Work

Please be advised that Promethean does not currently produce
a remote which can be configured to operate the computer or any software on the


If this remote is an ActivRemote  we had produced previously, the software
included with that device can be used to change the keys and commands the
remote’s buttons are bound to.  Similar software
may be provided with a third-party remote to carry out the same functions;
please consult the remote’s manufacturer for assistance with that device.


(Support Case 00564131)