1711 ActivConnect OPS-G hardware reset fail and now no display
Is there a way to perform a hard reset? WITHOUT an available ops image in display?
anybody here !
Thank you for your post.
There is 2 ways to reset the ActivConnect OPS-G, one through the settings of the unit.
But for that you will need to have a display. And the second one, will be the one using the image, as referenced in article 1711.
Both reset instructions, requires you to have a display with the OPS unit, in order to be able to proceed.
Please let us know if you have any additional questions or concerns.
Promethean Technical Support
when i made a hardware reset by this method ” article 1711″ to ActivConnect OPS-G the power lost and it fails and now no image appears in the display when i select ops mode the ops power led is green but nothing but this
can i make any thing to revive it again ?
Thank you for your post. Due to the nature of this issue, we are going to contact you directly via e-mail with specific troubleshooting and questions.